Résumé

Introduction

36-year-old system administrator, Nano11Bravo brings a unique blend of technical proficiency and disciplined leadership honed through his service in the United States Army. With a career spanning both military service and civilian IT management, he embodies a steadfast commitment to excellence and a deep understanding of mission-critical operations.

Beginning his professional journey in the armed forces, his military career instilled in him invaluable skills in teamwork, resilience, and strategic thinking. Serving with distinction in various operational roles, he demonstrated a steadfast dedication to duty and a capacity for handling high-pressure situations with composure and effectiveness.

Transitioning to the civilian sector, he leveraged his military experience to forge a successful career in IT. Armed with a degree in Computer Science and certifications in network administration, he quickly established himself as a reliable problem solver and a proactive leader in optimizing IT infrastructure. His ability to translate military discipline into meticulous system administration practices has consistently contributed to the efficiency and reliability of organizational IT frameworks.

Beyond his technical proficiency, his military background is evident in his approach to leadership and teamwork. He fosters a collaborative environment where clear communication, mutual respect, and a focus on mission objectives are paramount. These qualities not only enhance operational efficiency but also cultivate a cohesive and motivated team.

Outside of his professional pursuits, he remains committed to supporting fellow veterans and promoting awareness of issues affecting military personnel. His involvement in veteran support initiatives underscores his enduring sense of duty and compassion for those who have served.

As he continues to excel in both his role as a system administrator and his ongoing commitment to service, his journey exemplifies the resilience and adaptability forged through military experience, underscoring his invaluable contributions to both the military and civilian sectors alike.

Work History

SYSTEM ADMINISTRATOR, SEVEN-LABS LLC

JANUARY 2012 – PRESENT

  • Migrated email services for small businesses to a cloud-based platform, reducing $4,000+ in annual operational costs
  • Implemented a comprehensive backup and disaster recovery strategy that reduced data loss incidents by 40% year-over-year.
  • Optimized system performance and achieved a server response time of <120+ milliseconds while reducing server resource utilization by 29%.
  • Activated intrusion detection systems and conducted regular vulnerability assessments, which decreased security incidents by 68%.

DIGITAL TECHNOLOGY SERVICES EXPERT, UNITED AIRLINES

OCTOBER 2018 – JANUARY 2019

  • Provided device inventory control to United employees at the Cleveland Hopkins airport.
  • Maintained United Airlines Express battery change-overs for incoming flights.
  • Obtained security badge and kept up with on-going training.

SECURITY OFFICER, ALLIED UNIVERISAL

DECEMBER 2017 - SEPTEMBER 2018

  • Managed surveillance system and provided access control to clients.
  • Directed training to familiarize personnel with security practices.
  • Provided asset protection which involved regular patrols throughout the facility.
  • Helped to provide techniques for safety in industrial environment.

SOFTWARE DEVELOPER, BEACON SOFTWARE

MARCH 2017 – NOVEMBER 2017

  • Performed tasks in Visual Studio 2017 using AGILE development methodology.
  • Worked with sales team to implement changes to .NET framework applications.
  • Assigned to improve a full stack application and provide on-going updates to application life cycle.

INFANTRYMAN, UNITED STATES ARMY

FEBRUARY 2014 - FEBRUARY 2017

  • Participated in prestigious “Manchu Mile” during deployment to South Korea.
  • Acquired various team-building tactics while working closely with individuals on assigned tactical missions and related.
  • Ended time in service with Honorable Discharge from Active Duty in February 2017, served in the Reserves for 3 years after active duty.

MANAGED SERVICES ENGINEER, OPENTEXT

FEBRUARY 2011 – NOVEMBER 2013

  • Designated as Subject Matter Expert for multiple software applications within corporation.
  • Acclimated with terminology such as Service Level Agreements and Root Cause Analysis which were vital to maintaining a successful Technical Support department.
  • Delivered broad technical ability and knowledge of ticketing systems to internal employees.
  • Assigned to distinctive assignments which required software development and educated on many UNIX based systems and UNIX based applications.

Achievements

  • Completed OSUT (US Army Active Duty)
  • Survived Covid-19 (Vaccinated)
  • Studied at University of Akron & DeVry University

Contact Information

You can always drop me a line at hey@nano11bravo.com

My github repositories are available here. https://www.github.com/nano11bravo

Or you can always send messages to me by using this contact form!